Phones, texting, and contact center

Every customer conversation, stitched together.

Calls, texts, your contact center, scheduling, payments, and reviews in one app. StitchAI picks up when your team can't, and real people in North America answer when you need us.

Keep your numbers Live in about 15 min Month to month
Incoming callMain line
MA
Maria Alvarez
Returning customer since 2022
Sep 12Last visit
$0.00Balance
AnswerSend to text
StitchAI receptionist9:42 pm
Hi, can someone come look at my AC Thursday morning?
Thursday at 9:30 am is open. I've booked it and texted you a confirmation.StitchAI
Booked Added to the calendar for your team
Text to payPaid
$240.00
Invoice 1048 · paid by text in 38 seconds
New review
★★★★★
"Booked at night, fixed by noon."
Grow

More customers, without more work at the front desk.

Stitch handles the repetitive parts of every conversation: the missed call, the reminder, the review request, the invoice. Your team gets back to the people in front of them.

Catch every lead, even the 9 pm ones.

A missed call is usually a customer about to call someone else. Stitch texts them back in seconds, and StitchAI can book the appointment before they hang up.

  • Missed-call text-back from your business number
  • AI receptionist answers after hours and books the visit
  • Online booking from your website and Google profile
  • Web chat that lands in the same inbox as your texts
Missed call · 6:12 pm Auto reply
Sorry we missed you. This is Harbor Plumbing. How can we help? You can also book here: harbor.stitch.app/bookSent 4 seconds after the call
Water heater is leaking. Any chance tomorrow?
We have 8:00 am or 1:30 pm. Which works?Dani, front desk
8 please
Booked New customer · tomorrow 8:00 am

Customer names, numbers, and results in these examples are illustrations.

One app

One app for the front desk, the field, and the floor.

Desktop, web, iPhone, Android, and desk phones all ring together. Start a call on your desk phone and finish it in the parking lot.

One inbox for everything

Calls, voicemails, texts, web chats, forms, and payments land in one list your whole team can work from.

A real business phone system

Auto-attendants, ring groups, hold music, call recording, and voicemail to email. Keep the numbers you have.

Your office line on your cell

Call and text from your business number on the mobile app. Your personal number stays private.

Meetings and team chat

Turn any call or chat into a video meeting. No separate license and nothing extra to install.

Desk phones that set themselves up

Phones arrive configured. Plug them in and they ring. Buy them or rent them from us.

Reports you'll actually open

Missed calls, busiest hours, response times, and bookings by source, for each location and each person.

StitchAI

StitchAI works the shifts nobody wants.

It answers calls and texts after hours, books the appointment, and has a summary waiting for your team in the morning. When a caller needs a person, it hands them to one.

Your hours, your rules.

Choose when StitchAI picks up: after hours, during lunch, when every line is busy, or after a set number of rings. It answers with your business name and the information you give it.

Call routing · Main line
Mon–Fri, 8:00 am–5:00 pmFront desk ring group
All lines busyStitchAI
After hours and weekendsStitchAI
Caller says "emergency"On-call phone

AI receptionist

Answers calls and texts around the clock, books and reschedules, and answers common questions.

Call intelligence

Transcripts, topics, and sentiment for every call, with flags for missed sales and unhappy customers.

Notes and summaries

A summary and action items after every call and meeting, saved to the contact.

Reply assistant

Drafts replies to reviews, texts, and emails in your tone. You approve before anything sends.

Contact center

A contact center that fits a team of 5 or 500.

Queues, routing, and supervisor tools are in the same app as your phones. Agents can sit in Baltimore, Bogotá, and Manila and work the same queue.

  • Skills-based routing across voice, text, chat, and email
  • Callbacks that hold the caller's place in line
  • Listen, whisper, and barge for supervisors
  • Every call scored by StitchAI, not one in fifty
Live wallboardUpdated now
14Calls waiting
1:12Longest wait
38/52Agents on calls
92%Answered in 30s
QueueWaitingAgentsService level
US Billing312
CO Soporte614
PH Tech support418
US Sales18

Visual IVR builder

Drag-and-drop call flows with business hours, holidays, and overflow rules.

Local numbers abroad

Local and toll-free numbers in [100]+ countries, so customers call a number they recognize.

Wallboards and SLAs

Live queue stats on any screen, and reports by queue, agent, team, or client.

Built for BPOs

Separate queues, caller ID, and reporting for each client you serve.

Payments

Get paid before they hang up.

Send a payment link by text, take a card during the call, or tap a card at the counter. Payments post to the customer's record automatically.

  • Text to pay and online bill pay
  • Take a card over the phone without reading it aloud
  • Card on file and automatic payment reminders
  • Countertop card terminals and payment plans
Harbor PlumbingText message · Today 2:14 pm
Hi Maria, thanks for having us out today. Your invoice for the water heater repair is ready.
Paid, thanks!
Paid Posted to Maria's account
Why Stitch

The part of the phone company you'll like.

Most phone systems are sold by a salesperson and supported by a ticket queue. We run our own network and pick up the phone.

<60s

To a real person, any hour

Call us and an engineer in North America answers in under a minute, 24/7. The person who picks up can change your call flow while you're still on the line.

1

App, sign-in, and bill

Phones, texting, contact center, payments, and AI in one place. No more five vendors and five invoices for one front desk.

0

Long-term contracts

Every plan is month to month. We keep customers by picking up the phone, not with a three-year agreement.

Stitch runs on Ceexo's own carrier network. Outbound calls are STIR/SHAKEN signed, so they're less likely to show up as spam, and we register your business texting for 10DLC during setup.

99.99%Uptime SLA
15 minTypical setup
[100]+Countries with local numbers
Customers

Teams that stopped thinking about their phones.

Stitch was the best choice we ever made for our contact center partner.
JS Jason SlutzClear Harbor Advisors
Stitch helped our team communicate with our fleet in the field. We deployed their softphones to all of the tablets in our trucks, and now our main office can reach a driver instantly.
JW John WatsonCEO, 4W Enterprises/Watson Trucking
After using other providers like Vonage and Nextiva, we needed someone who could provide a more personal touch. Stitch did just that.
WH William HettingerMKPL Consulting Group
Integrations

Works with the software you already run.

Caller details come from your CRM or scheduling system, and call logs, recordings, and payments go back to it.

CRMsTeampace, Salesforce, Microsoft Dynamics 365, HubSpot, Zoho, Pipedrive, Odoo, Monday, SugarCRM
Scheduling and practice softwareCliniko
Field serviceZenDesk, FreshDesk, Jira Service Desk
HelpdesksTeampace, Zendesk, Zammad, Freshdesk, Jira Service Desk
Open API and webhooksBuild your own on our REST API
Pricing

Per user, per month. Cancel any time.

Every plan includes setup, number porting, the mobile, desktop, and web apps, and 24/7 support from North America.

Essentials

For small teams that live on the phone.

$[XX]/user/mo
Includes
  • Business phone system with unlimited US and Canada calling
  • Two-way texting and missed-call text-back
  • Mobile, desktop, and web apps
  • Voicemail transcription and team chat
  • 24/7 support from North America
Start free trial
Most popular
Growth

For businesses that book, bill, and follow up.

$[XX]/user/mo
Everything in Essentials, plus
  • Online scheduling, reminders, and confirmations
  • Text to pay, card on file, and payment plans
  • Reviews and text and email campaigns
  • Digital forms and web chat
  • Call recording, transcripts, and video meetings
Start free trial
Contact Center

For teams that run queues, in one country or many.

$[XX]/agent/mo
Everything in Growth, plus
  • Skills-based routing across voice, text, chat, and email
  • Visual IVR builder and callbacks
  • Listen, whisper, and barge for supervisors
  • Live wallboards and per-client reporting
  • StitchAI quality scoring on every call
Book a demo
14-day free trial No credit card to start Keep your numbers
Compare every feature
Questions

What people ask before they switch.

Something else? Call +1 (888) 555-0100 and ask an engineer.

How long does it take to switch?

Most teams are making calls the same day. We build your call flows with you on a setup call, and your existing numbers move over in the background, usually in [7–10] business days. Until they do, your old provider keeps ringing through.

Can I keep my phone numbers?

Yes. We port local, toll-free, and fax numbers at no charge and handle the paperwork with your current carrier.

Do I need new desk phones?

No. Many teams use only the desktop and mobile apps. If you want desk phones, we ship them configured, and many phones you already own will work too.

Does StitchAI replace my receptionist?

It covers the hours and the overflow your team can't: nights, weekends, lunch, and busy mornings. You choose when it answers, what it can do, and when it hands a caller to a person.

Can my agents work from other countries?

Yes. Agents sign in from anywhere with an internet connection and work the same queues as your local team. You can give each country, team, or client its own queues, numbers, and reports.

Is business texting compliant?

We register your business and texting campaigns for 10DLC with the US carriers during setup, which is required to text customers from a local number. Opt-outs are handled automatically.

What happens if my internet goes down?

Calls automatically ring your mobile app or any number you choose, so customers never hear a dead line. Your call flows keep running in our data centers.

Get started

Never think about your phone system again.

See Stitch set up with your own call flows in a 20-minute demo, or start a free trial and set it up yourself.

Start free trial

Rather talk now? Call +1 (888) 555-0100, any hour.

Book a demo