Run one queue across every country you staff.
Stitch gives US companies, and the BPOs that serve them, one platform for agents anywhere: local numbers, skills-based routing, live wallboards, and quality scoring on every call.
The calls that slip through, and how Stitch catches them.
Put every site on one platform with shared queues, local numbers, and one set of reports.
StitchAI transcribes and scores every call against your own scorecard.
Give each client its own queues, caller ID, and a report they can open themselves.
What a regular day looks like.
An example day for in-house support teams, sales floors, and outsourcing providers: who's calling, what happens automatically, and where your team steps in.
The overnight queue passes from the Manila team to Baltimore.
Overflow routes to the Bogotá team automatically.
A supervisor coaches a new agent in the middle of a call.
StitchAI flags three calls for review out of 1,900.
Each client sees today's service level and handle time.
Set up for contact centers and BPOs from day one.
All of it runs in the same app as your phones, texts, and payments.
Send each contact to the right agent by language, skill, client, or priority.
Local and toll-free numbers in [100]+ countries.
Voice, text, web chat, and email in the same queues and reports.
Listen, whisper, and barge, plus live agent status.
Every call checked against your scorecard, with coaching notes.
Separate queues, numbers, recordings, users, and reports for each client.
Contact Center
Queues, omnichannel routing, supervisor tools, and AI scoring on every call. Priced per agent.
- Skills-based routing across voice, text, chat, and email
- Visual IVR builder and callbacks
- Listen, whisper, and barge for supervisors
- Live wallboards and per-client reporting
- StitchAI quality scoring on every call
What contact centers and BPOs teams ask us.
What do agents need to work remotely?
A computer with a browser or our desktop app, a headset, and a reliable internet connection. No VPN or desk phone required.
Can we keep each client's data separate?
Yes. Each client can have its own queues, numbers, recordings, users, and reports.
How is call quality across countries?
Calls run on Ceexo's own carrier network, and agents connect to the nearest media servers in [regions].
Never think about your phone system again.
See Stitch set up with your own call flows in a 20-minute demo, or start a free trial and set it up yourself.
Rather talk now? Call +1 (888) 555-0100, any hour.